1. Agreement to Terms
By accessing our website at www.seedmediaa.co.za ("Website"), engaging our services, or communicating with us in any capacity, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use our Website or services.
These Terms constitute a legally binding agreement between you and SeedMediaa (Pty) Ltd, a company registered in South Africa, with its principal place of business in Durban, KwaZulu-Natal.
2. Definitions
For the purposes of these Terms:
- "Client" means any individual, company, or organisation that engages SeedMediaa for services
- "Services" means any digital marketing, web development, branding, SEO, social media, content creation, AI automation, or related services provided by SeedMediaa
- "Deliverables" means all work product, files, designs, code, content, and materials created by SeedMediaa for the Client
- "Intellectual Property" means all copyrights, trademarks, patents, designs, and other proprietary rights
- "Confidential Information" means any non-public information disclosed by either party
3. Services
SeedMediaa provides digital marketing services including but not limited to:
- Website design and development
- Brand identity and strategy
- Search engine optimisation (SEO)
- Social media management and advertising
- Content creation and media production
- AI systems and automation
- Digital strategy and consulting
The specific scope, timeline, and deliverables for each project will be detailed in a separate written proposal or service agreement signed by both parties.
4. Client Obligations
As a Client, you agree to:
- Provide accurate, complete, and timely information necessary for us to perform the Services
- Provide feedback, approvals, and content within agreed timeframes
- Ensure you have the legal right to use any materials, logos, images, or content you provide to us
- Cooperate with our team and attend scheduled meetings where required
- Make payments in accordance with the agreed payment schedule
Delays caused by the Client's failure to meet these obligations may result in project timeline extensions and additional fees.
5. Fees and Payment
5.1 Pricing
All fees are quoted in South African Rand (ZAR) unless otherwise agreed in writing. Prices are exclusive of VAT unless explicitly stated.
5.2 Payment Terms
- A non-refundable deposit of 50% is required before work commences on any project
- The remaining balance is due upon project completion or as specified in the service agreement
- Monthly retainer fees are payable in advance on the 1st of each month
- Late payments incur interest at 2% per month on the outstanding balance
5.3 Additional Costs
Third-party costs (domain registration, hosting, stock imagery, paid advertising budgets, software licences, and plugin fees) are not included in our fees unless explicitly stated. These will be billed separately or paid directly by the Client.
6. Intellectual Property
6.1 Ownership of Deliverables
Upon full payment of all fees, ownership of all custom Deliverables created specifically for the Client transfers to the Client. SeedMediaa retains the right to:
- Display the work in our portfolio, case studies, and marketing materials
- Use the work for awards submissions and industry recognition
- Retain copies of the work for our records and legal protection
6.2 Third-Party Materials
Any third-party materials (stock photos, fonts, plugins, software) incorporated into Deliverables remain subject to the original licensor's terms. SeedMediaa will inform the Client of any licensing restrictions.
6.3 Pre-Existing IP
SeedMediaa retains all rights to our proprietary tools, frameworks, methodologies, and pre-existing intellectual property used in the delivery of Services.
7. Revisions and Changes
Each project includes a specified number of revision rounds as detailed in the service agreement. Additional revisions beyond the agreed scope will be billed at our standard hourly rate. Major scope changes requested after project commencement may require a revised quote and timeline.
8. Project Timeline and Delays
We commit to delivering projects within agreed timeframes. However, timelines are dependent on timely Client feedback and provision of required materials. Delays caused by the Client will extend the delivery date accordingly without penalty to SeedMediaa.
Force majeure events (including but not limited to natural disasters, pandemics, internet outages, or supplier failures) may result in timeline extensions beyond our control.
9. Confidentiality
Both parties agree to maintain the confidentiality of all proprietary and sensitive information disclosed during the course of the business relationship. This obligation survives termination of these Terms.
10. Warranties and Disclaimers
10.1 Our Warranties
We warrant that:
- Services will be performed with reasonable care and skill
- Deliverables will materially conform to the agreed specifications
- We have the right to grant the intellectual property rights specified herein
10.2 Disclaimers
EXCEPT AS EXPRESSLY STATED, ALL SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DO NOT GUARANTEE SPECIFIC RESULTS, RANKINGS, TRAFFIC LEVELS, REVENUE, OR RETURN ON INVESTMENT. MARKETING OUTCOMES DEPEND ON NUMEROUS FACTORS BEYOND OUR CONTROL.
11. Limitation of Liability
To the maximum extent permitted by law, SeedMediaa's total liability for any claim arising from these Terms or our Services shall not exceed the total amount paid by the Client for the specific project or service giving rise to the claim.
We shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including lost profits, lost data, or business interruption.
12. Indemnification
You agree to indemnify and hold harmless SeedMediaa, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your breach of these Terms
- Your misuse of the Deliverables
- Any content, materials, or information you provided to us
- Your violation of any third-party rights
13. Termination
13.1 By Client
You may terminate a project by providing 14 days' written notice. Upon termination:
- All fees incurred up to the termination date become immediately due
- The deposit is non-refundable
- Work completed but not yet paid for must be paid for in full
- Ownership of incomplete Deliverables remains with SeedMediaa until full payment
13.2 By SeedMediaa
We may terminate these Terms or suspend Services immediately if:
- You fail to make payment when due
- You breach any material term of these Terms or the service agreement
- Your conduct makes it impossible or unreasonable for us to continue
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Republic of South Africa. Any dispute arising from these Terms shall first be attempted to be resolved through good faith negotiation. If unresolved, disputes shall be submitted to mediation in Durban, KwaZulu-Natal. If mediation fails, either party may pursue legal remedies in the South African courts.
15. General Provisions
15.1 Entire Agreement
These Terms, together with any signed service agreement or proposal, constitute the entire agreement between the parties and supersede all prior negotiations and understandings.
15.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
15.3 No Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
15.4 Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.
15.5 Notices
All notices must be in writing and sent to the email addresses or physical addresses on record for both parties.
16. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of our Website or Services after changes constitutes acceptance of the revised Terms.
17. Contact Information
If you have any questions about these Terms, please contact us:
- Email: info@seedmediaa.co.za
- Phone/WhatsApp: 067 807 3653
- Address: Durban, KwaZulu-Natal, South Africa