SOCIAL MEDIA MANAGEMENT
Show up with purpose. Give people a reason to choose you.
Social media management for small, medium and corporate businesses in Durban and across South Africa. Turn scattered posting into a consistent brand presence, a practical content plan and a clear route to enquiries.
Consultations arranged after contact. Scope and pricing confirmed against your brief.
What we can build together.
A strategy before the posts
We clarify your audience, positioning, goals and the platforms that fit your business. A local retailer and a corporate B2B team need different messages.
Content your team can approve
A planned calendar, clear captions, branded creative and an agreed approval process keep your voice consistent. Production and filming requirements are scoped separately.
Manage the conversation
Define response responsibilities, escalation rules and a route from comments or messages to your sales team. Community management coverage is agreed in your proposal.
Report on what matters
Review reach, engagement, profile actions and tracked enquiry clicks. These signals guide the next month; they are not a promise of sales.
A solution you can picture.
DEMONSTRATION ONLY
A service business could combine an educational post, a process video and a clear WhatsApp invitation in a weekly calendar. This is an illustrative content plan, not a client campaign or performance result.
Discover → Understand → Enquire
We agree the objective, build the experience and test the handoffs. Any performance measures are defined against your own baseline.
A practical process. Clear responsibilities.
01 / Understand
Share your business, audience, location, main challenge and existing tools. We arrange a consultation after your first message.
02 / Scope
Agree deliverables, dependencies, responsibilities, timeline, pricing and how success will be assessed before work begins.
03 / Build and review
Collaborate on the content or workflow, test agreed journeys and resolve issues before handover.
04 / Improve
Review the agreed evidence and prioritise useful changes. Ongoing support and platform costs are defined in the proposal.
Built for the stage you are at.
Small businesses
Start with the most urgent problem and an achievable scope. Make your services easier to understand and contact.
Medium businesses
Coordinate content, website enquiries and customer follow-up as your team and service range grow.
Corporate teams
Agree stakeholders, approval stages, integration requirements and reporting responsibilities before implementation.
South Africa and selected US teams
South Africa is our primary market. Selected US projects are delivered remotely with agreed overlap hours and a focused scope.
Questions before you enquire.
How much does it cost?
Pricing depends on deliverables, complexity and ongoing support. Send your brief and we will recommend a scope. Ad spend, hosting, software subscriptions and usage costs are identified separately where relevant.
How quickly can we start?
We confirm availability and a realistic timeline after understanding the project, access requirements and approvals. We do not promise a fixed turnaround before scoping.
Can you guarantee leads, ratings or rankings?
No. Outcomes depend on your market, offer, competition, channels and execution. We define measurable objectives and review evidence without inventing results or guaranteeing search placement.
What should I send?
Your business name, location, website or social links, main goal, desired timeline and a budget range if available. For automation, include the systems you already use.